TW Solutions

TW Solutions is a Telecom company with a focus on voice and virtual PBX, Customer Hotlines, Call Centers and voice solutions for corporate customers.

Business challenge

The company faced the challenge of looking for a partner with Tier 3 certified infrastructure, as it was experiencing downtime issues and constant instability in the environment hosted at a competing data center. TW Solutions businesses cannot be down, so availability is a major strategic factor for the company.

Solution

We made a simple starting offer, Colocation with 25 Mbps of IP bandwidth. At first, our differential was the quick response by our sales team, we closed and signed the deal after one day of conversations, and we continued to delight with our activation, delivery and support.

Result

With the agreement, TW Solutions gained stability and confidence in its environment, which are passed along to its customers by extension. In 6 months, he visited the Data Center only once during activation and experienced no instability, which is why he will migrate their entire environment to Ascenty.

Testimonial

“What I like most about Ascenty is actually the entire set of benefits they offer. Easy access to activate smart hands services, easy-to-handle emergency activities and a structured process for visiting the data center, in addition to excellent service stability, of course – it has never been down since we acquired the service. These are the reasons why I am 100% satisfied with Ascenty’s services, including their sales support, design and technical implementation.

The first time I went to the Data Center, the receptionist took me to the door to our rack, this is a huge difference maker. I would definitely recommend Ascenty to colleagues. It is a very reliable company, committed to supporting its customers’ operations, and it values service stability and having an agile team that is always focused on the customer’s business, without any of the bureaucracy you usually find in the market.”

Lucas Lobo – Information Technology Coordinator

Vianet Telecom

As a Telecom operator and Provider of High Speed Internet, Voice and Fiber Optic TV Services, Cloud Solutions, Perimeter Security Systems and Technology for Smart Residential Communities, Vianet has a network covering more than 18 cities in the interior of São Paulo State, in addition to interconnection with several national and international carriers, allowing connectivity with any location in the Brazilian territory.

Business challenge

Due to its accelerated growth, Vianet Telecom started having issues with its internal infrastructure, and so it started looking for a data center to migrate its environment. The key requirement is that it should focus on the company’s core business: telecom solutions. Another challenge in this process was to migrate the entire operation without any downtime.

Solution

In order to ensure a successful migration, the solution was designed in partnership. At first, integrating the data center with different fiber routes to the old customer site, before migrating the environment to the data center.

The stability allowed us the opportunity to open up new possibilities, including with another unique advantage from Ascenty: our AICX service (Ascenty Internet Connectivity Exchange) for low-cost connectivity to service providers.

Result

After joining forces with Ascenty, Vianet has enjoyed very high availability in its network core and ease of connection, in addition to cost savings with IP traffic for large content providers.

Testimonial

“We opted for Ascenty because our planning to expand and increase the quality of our services included choosing a data center with the highest reliability, quality and security for installing our backbone equipment and the edge of our connectivity network that supports and feeds the internet, TV, telephone and other connectivity and cloud services we offer. We found Ascenty to be the ideal partner, in that it not only met, but exceeded all technical and contingency requirements defined in our scope.

And we couldn’t be any happier with our choice. We consider it to be one of the most relevant strategic decisions when it comes to improving our network. We were able to raise the quality and reliability of our services through our partnership with Ascenty, and it’s been all compliments on their service so far. The quality of their infrastructure and the professionals who work there are major differentiators. It’s for all the reasons that we have already recommended Ascenty for companies looking for a high-level partner who will help them grow, while ensuring that their services meet the highest standards.”

Marcelo Szeer – Planning Director.

DPaschoal

With over 70 years of experience in the field of automotive services, including tires, brakes, shock absorbers, lubricants, batteries, suspension and others, DPaschoal is a market leader with a continued focus on serving its customers.

Business challenge

After an internal restructuring, DPaschoal saw the opportunity to refurbish its IT environment, which until then was operated in-house. The company was looking for a partner that could meet all of its demands for a world-class environment.

Solution

With Colocation solutions at two different Ascenty data centers, combined with the Connectivity provided by our own optical fiber, we keep DPaschoal’s IT infrastructure up and running.

We have the production environment and the disaster environment (DR) connected through a dedicated L2L link, which also connects the company’s headquarters. There is also a Cloud Connect connection, which physically and directly interconnects the DPaschoal Azure cloud environment.

In addition, Cross Connection allows DPaschoal to connect directly with other Ascenty customers, contributing to the development of the business.

Result

With all this change in its IT environment, DPaschoal now has a much more secure and scalable environment, without having to worry about the maintenance that a data center requires. In addition, the company has increased the possibilities of connecting with other important players in Ascenty’s data centers.

Testimonial

“We place great trust in the company, which, in addition to the data center solution, also offers a fiber optic network to connect our customers. Everything related to facility access control (physical security), electricity and air conditioning is managed by Ascenty, which brings great peace of mind. We are very satisfied because we haven’t had any issues since we started our partnership.”

Marcos Ap. de Lima – Infrastructure and Information Security Manager

Marabraz

Marabraz is a retail chain specialized in furniture and decoration, featuring the top brands in the market. The company has stores spread across Brazil, and also operates an e-commerce channel.

Business challenge

Marabraz needed to migrate its on-premise environment to the cloud, and the biggest challenge was to have a direct, secure and fast connection with that environment.

Solution

With Ascenty’s cloud connect solution, we connected the client’s office to their entire Oracle cloud environment. Through a lan-to-lan link, Marabraz has direct and dedicated access to its cloud environment.

Result

Marabraz has a flexible and scalable environment in the Oracle cloud. In addition, the company relies on maximum security and the lowest latency in the market to connect this environment. According to Gartner, 75% of enterprises will have adopted hybrid or multi-cloud solutions by 2021.

Testimonial

“We chose Ascenty mainly because of their excellent structure, which has been demonstrated during their visits, and because of the trust that their large customers have placed on them. Some of their key differentials include service stability, flexibility and the assurance of a hassle-free handling of issues that demand agility. They really offer superior service, especially when it comes to escalating all the way up to the CEO. This shows how it is a serious company, committed to the success of its clients.”

Gerson Nascimento Junior – IT Infrastructure Manager

MD Systems

For over 20 years, MD Systems has worked to integrate cloud and security solutions. The company has offices strategically located in São Paulo, Campinas and Rio de Janeiro.

Business challenge

MD Systems needed to guarantee uptime for its customers, making sure they were in a reliable and redundant infrastructure.

Solution

With our colocation and connectivity solutions, we guarantee the high-availability environment that MD Systems needed to offer its customers.

The company enjoys all the benefits of a world-class infrastructure, without worrying about the details of operating the data center, such as generators, power, security, certifications. And this was all made possible by the Ascenty staff!

Result

With all of the infrastructure provided by Ascenty, MD Systems was able to focus on its business without competing with Ascenty. Each company was able to direct its efforts towards its strength.

MD Systems customers also gained 100% uptime and scalability to grow, as well as the assurance of a redundant environment.

Testimonial

“Ascenty presented us a flexible business model, in addition to the best Data Center infrastructure that we had the opportunity to visit. And we are even more satisfied because of their staff, who are very attentive and always willing to help develop projects that meet our actual needs.”

Vicente Moredo – Sales Director

Elekeiroz

ELEKEIROZ S.A. is one of Brazil’s leading chemical companies, and a pioneer in the production of various chemical products in the country. Over the years, the company has been investing heavily to expand, update and automate its manufacturing units.

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Business challenge

As a key part of the company’s strategy for growth and consolidation of its Corporate Governance practices, Elekeiroz keeps a constant focus on the uptime of its critical systems and processes to ensure the minimization of the financial, operational and reputational impacts associated with an operational disruption.

Elekeiroz sought to implement a recovery plan that would lead to increased uptime for its main business-critical applications.

Solution

With our Colocation and Connectivity solutions, we are part of Elekeiroz’s Disaster Recovery Plan. The design consists of: a dedicated and redundant connection (L2L) between the environments where the data is replicated, Colocation – a space for hosting the equipment that supports Elekeiroz’s critical applications and the firewall and switches infrastructure needed to help Elekeiroz implement its recovery plan.

Result

Elekeiroz has a disaster-ready redundant operation. Its critical systems are replicated to a data center that follows all the standards and certifications required by the industry. Ascenty is the chosen partner that meets 100% of recovery expectations.

According to Gartner, only 6% of companies are able to recover quickly from major disasters.

Testimonial

“We value fast and efficient service, we like to interact and learn from our partners. Ascenty brought these qualities with its services, and over these 5 years of partnership, we feel extremely confident in relying on its services. I recommend Ascenty for the quality they delivered, their after-sales staff and their support, accessibility and value generation. I am grateful for the differentiated service they have provided in all the projects we have done with them. I’m honored to be giving this testimonial.”

Tise Sonoda Fagundez – IT Coordinator